Frequently Asked Questions
Still not sure if we can be of help? Check through some frequently asked questions.
“Our philosophy of working as partners in the different countries makes that we can guarantee a great service and outstanding level of quality operations. We have an amazing eye for detail and guarantee your customers aren’t simply part of the crowd. Last but not least, we STRICTLY work on a B2B basis, unlike many other DMCs in the region.”
“We offer basically anything your guests can dream of, as long as it is sustainable. Whether it is a roundtrip combining culture, tradition, beach and fun or a honeymoon trip in a beach front pool villa, or a helicopter transfer it can all be arranged through our sales designers. The main thing to remember is that we tailor make to all wishes of your guests to guarantee a once in a lifetime experience; A DIFFERENT JOURNEY. “
“Simply send us a mail with the main wishes (age, duration of the tour, rough indication of what is the dream, budget plan (if available). This information can be sent to firstname.lastname@example.org or email@example.com. We then will work our magic in less than 24 hours and send you an all-inclusive proposal.”
“There is no golden rule for this. Surely the longer in advance a booking is made, the greater chance all services will be bookable. Also, there are nice Early Bird discounts available at that time of booking. But, we can also rush a last-minute request. It all depends on your guest.”
“Sure thing. At any given time, we can still add services, even when guests are already in country!”
“Our aim is to compensate as much of the cancellation as possible. This all depends on the flexibility of our partners. Some suppliers are very gracious, some a little less.”
“We strongly recommend your guests to be fully insured for both health during the holiday as well as get a cancellation insurance including repatriation. “
“Indeed, we are a strictly B2B operating DMC. In case a guest would write to us directly, we will advise them straight back to you and work with you to get them a quote.”
“YES we do! Vietnam & Thailand are great places to tie the knots. Either you organize a great beach wedding ceremony only or invite your family and friends for an unforgettable legal wedding party. We are here to assist all the way.”
“We have already handled many groups in the past and our dedicated team is happy to tailor make a breakdown proposal for you, with loads of out of the box ideas for your client.”
“Usually we ask you to pay in advance. For more details please be referred to our Terms & Conditions.”
“In either EURO, USD or THB.”
“Via a SWIFT international bank transfer.”
“Indeed, they are! We have lots of experience with organizing families’ holidays, with the right amount of kids’ activities combined with proper leisure time and not too many temples.”
“We are constantly searching with our suppliers for the best offers out there. Early Birds, Upgrades, Honeymoon Offers, Stay/Pay offers etc. We will always include them in our quote to you.”
“A regular quote gets a 24-hours or less turnaround.”
‘From the start we do, and have done so in the past. We team up with Local Happinezz and Travelife to guarantee that we do not harm the local environment and want to prevent animal abuse in tourism.”
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